It’s not just growth that a business owner should be concerned about; looking beyond growth is crucial. Don’t fall into the trap of only being concerned about sales and turnover.
Turnover doesn’t measure the health of a business
Your infrastructure and systems may start to crack
When you focus solely on scaling your numbers and chasing more sales, your infrastructure is usually the first thing to crack. Fast growth puts a strain on your customer service, burns out your team, compromises the quality of delivery and creates cash flow problems as working capital is stretched. Processes that once worked well, can start to cause problems as the business grows.
If your systems cannot handle a sudden surge in demand, any growth will damage your well-earned reputation. Instead, measure the capacity of your operations and customer satisfaction. So long as you are able to deliver excellence consistently, growth will happen.
The chase for growth often causes businesses to fail and all too often people think more and more growth will fix everything – that’s not the case. Instead, you should focus on your margins and profitability, cash flow, overheads and costs, capacity and all round resilience.
Build a better business
Getting a fresh perspective on your business
As a business consultant and mentor, my job isn’t just to help you build a bigger business, it’s to help you build a better one. I will help you to understand if the business is getting enough value from what it’s already doing and bring a fresh perspective.
If you are a business owner looking to save time, reduce costs overall and improve profit, contact me to see how I will help you to achieve this. Get in touch for a free conversation today – by phone on 07885 685641 or by email – chris@dowlingbusinessmentor.co.uk







